Hours

OPEN TODAY 11:00 AM TO 6:00 PM

Regular Hours

  • Monday - Thursday11:00 AM - 7:00 PM
  • Friday - Saturday11:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
Walden Galleria will be CLOSED on Thanksgiving & reopen for Black Friday shopping at 7:00am. Select store hours may vary. View details HERE

WELCOME TO WALDEN GALLERIA

Sales Associate

J. Jill

04/16/2021

Our Brand :

J.Jill is a premier omnichannel retailer and nationally recognized women’s apparel brand committed to delighting customers with great wear-now product. The brand represents an easy, thoughtful and inspired style that reflects the confidence of remarkable women who live life with joy, passion and purpose. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform. J.Jill is headquartered outside Boston.

Overview :

The Sales Associate is a member of a talented team that provides service that is unique to our customer’s needs.  Our associates build genuine connections and loyalty with our customers and help them build an entire wardrobe.  Provides a high level of customer service support with product expertise and advanced selling skills. Sales associates also ensure the store environment and visual merchandising standards are consistently maintained.

Responsibilities :

Sales Generation and Performance
Responsible for achieving individual and team sales and productivity performance goals:

  • Greet customers promptly and genuinely, and re-engage appropriately
  • Build customer loyalty by creating genuine connections with customers
  • Conduct company sponsored outreach to acquire new customers and increase shopping visits
  • Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely

Customer Service

  • Guide customers to looks that flatter
  • Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options
  • Help our customers build an entire wardrobe that is easy, versatile and trend right
  • Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
  • Keep up to date on what’s in fashion today and how J. Jill translates fashion trends for our customers

Visual Merchandising

  • Assist with floor set execution and ongoing re-merchandising of store
  • Maintain excellent visual standards
  • Replenish the sales floor according to minimum product level standards

Operational Excellence

  • Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization
  • Complies with company policies and procedures, ensures a safe environment and protects company assets

Qualifications :

  • Previous work experience in a retail environment, Women’s specialty retail experience preferred
  • Point of sale system, technical experience
  • Connections within the community preferred
  • Passionate about fashion and the J. Jill brand; continually enagaged
  • Excellent communication skills
  • Proven sales and customer service skills
  • Strong style, merchandising and wardrobing skills