Hours

Open until 9:00 PM

Regular Hours

  • Monday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
  • Saturday, Dec. 179:00 AM-9:00 PM
  • Sunday, Dec. 189:00 AM-9:00 PM
  • Monday, Dec. 199:00 AM-9:00 PM
See More Holiday Hours

WELCOME TO WALDEN GALLERIA

Sales Associate

Bath & Body Works

04/16/2021

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • “Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts
  • High school degree; BS degree in Marketing or related field would be a plus

Job Type: Part-time

Pay: $13.00 – $15.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call
  • Weekends

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Paid Training:

  • Yes

Management:

  • Store Manager
  • Assistant Manager
  • Key Leader
  • Shift Lead