Charmed Aroma is opening in August and is looking for a retail supervisor!
Charmed Aroma is a global retailer of candles and bath bombs with surprise jewelry inside! Find a ring, necklace, bracelet or earrings inside every product! As the largest jewelry candle and bath bomb company in Canada, and with over 1 million followers on Facebook/Instagram, we are excited to open our first USA store in Buffalo, NY!
We are looking to hire an experienced Sales Lead ! You will support the District Manager in the daily activities of the retail staff and be accountable for all store operations when the they are unavailable. Our ideal candidate will contribute to the overall productivity and profitability through customer service excellence, a consistent brand experience and the ability to build emotional connection, and loyalty, with our Charmed Aroma fans!
Overview:
- Oversee all store operations including: opening and closing the store, store cleanliness, re-stocking and merchandising, customer service and supervision of the retail team
- Supporting the District Manager in ensuring standards are followed in accordance
- High level of activity, passion and energy, while providing an expert level of product knowledge
- Able to transition customers to alternative fragrances and products
- Demonstrates the ability to assist multiple customers during peak times
- Takes initiative and maintains awareness of store promotions, pricing and special events
- Able to manage a Schedule of 6-10 people
Qualifications
- Minimum 1 year retail experience in a leadership role
- Must be available to work 40hrs per week opening/and or closing
- Excellent customer service skills.
- Demonstrates the ability to build relationships through listening, asking questions and relating to the customer
- Strong communication, organization and multi-tasking abilities
- Ability to work a flexible schedule including weekend and night shifts.
This location is Walden Galleria, Buffalo. NY.
Job Type: Full-time
Experience:
- Supervisor: 1 year (Preferred)
- Retail Sales: 1 year (Preferred)
Apply online in the link below!