Closed until 10:00 AM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM



Luxury Retail Sales Associate



Macy’s is looking for luxury retail sales associates!

The Fur Vault at Macy’s is the leading retailer of luxury furs and outerwear.  Known for top quality merchandise and superior customer service, The Fur Vault provides clients with the ultimate shopping experience.  As a full service salon we also provide made-to-measure garments, restyling, alterations, monogramming, storage and reconditioning.


The Fur Vault at Macy’s, located in Walden Galleria Mall – Cheektowaga, NY, is currently seeking Full-time and Part-Time retail Sales Associates to join our team.  The ideal candidate will have previous retail sales experience, excellent customer service skills, and possess an outgoing personality in conjunction with the ability to be a team player.  Our Sales Associate’s primary responsibility is to lead clients through the process of selecting, coordinating and purchasing fur garments / accessories while providing the highest level of customer service.



  • 3+ years previous retail sales experience selling a luxury product
  • Excellent communication skills that will be utilized with retail staff, corporate personnel and clients
  • Knowledge and understanding of merchandise features, fitting techniques and fashion trends
  • Knowledge and understanding of sales operations
  • Ability to determine what type of garments are desired and advise about prevailing styles
  • Drive to meet and exceed performance expectations
  • Perform other duties such as stocking, merchandising and housekeeping
  • Enjoy connecting with customers while demonstrating an enthusiastic and positive attitude
  • Provide the highest customer service standards while maintaining a professional demeanor and personal presentation at all times
  • Utilize company resources to generate clientele and maintain those contacts
  • Interact and communicate with co-workers and managers in a team environment
  • Ability to have a flexible work schedule including morning, evening and weekend ability
  • Knowledge of computer programs
  • Have a passion for fashion and a drive to succeed


We offer a competitive hourly rate, commission, store discount, benefits as well as the possibility for future growth and development.

In order to be considered for this position, please submit resume for further review to: [email protected]

We are an Equal Opportunity Employer.

Job types:  Full-time, Part-time