Mall Information

Walden Galleria is easy to reach from all directions. If you are traveling from the:


From East and Canada:
- Take I-90 to Exit 52 West (Walden Avenue West), turn right on to Galleria Drive

From South and West:
- Take I-90 to Exit 52 East (Walden Avenue East), Walden Galleria is on the left

From Bridges and Canada:
- Peace Bridge - Rt.190 S to N.Y.S. Thruway East (I-90E), Exit 52E (Walden Avenue)
- Rainbow Bridge - Rt. 190 S across Grand Island bridges, to Rt.290 E, to N.Y.S. Thruway West (I-90W), Exit 52 W - Follow Galleria Drive
- Lewiston-Queenston - Rt.190 S, past Niagara Falls area, across Grand Island bridges, to Rt. 290 E, to N.Y.S. Thruway West (i-90W), Exit 52 W - Follow Galleria Drive

From Downtown Buffalo:
- Rt. 190 S to N.Y.S. Thruway East (I-90E), Exit 52E (Walden Ave)

 

Welcome to Walden Galleria, the premier shopping center in Western New York. At Walden Galleria you'll find an impressive selection of retail stores, services and restaurants to make your shopping experience a truly exceptional one!

 

Location

Walden Galleria is strategically located directly off I-90 (New York State thruway) in Buffalo, NY, a cosmopolitan city that is within 500 miles of 50% of the US population. Walden Galleria dominates a trade area that includes Niagara Falls and extends south all the way to Pennsylvania and west into other parts of Ontario.

 

Customer Service

The Customer Service Center is located on the upper level near Macy's and offers paging/security, information/directional assistance, customer comment cards, and complimentary wheelchairs (first come, first serve basis)

 

Pyramid Gift Card

Beginning in summer 2005, Walden Galleria is proud to offer the Pyramid Gift Card which will be good at all shopping centers owned and operated by Pyramid Management Group. The gift cards will be made possible through a partnership with American Express. Pyramid Gift Cards will be redeemable at any Pyramid Shopping Center tenant where American Express is accepted. Gift Cards can be purchased at the Customer Service Center. Pyramid Mall Gift Cards are available in any denomination between $20 and $500.

 

Children

Strollers can be rented at three mall entrances - the upper level mall entrance near Macy's, the mall entrance between Macy's and Lord & Taylor and the DSW entrance. Please be sure to return strollers to the carte stations when finished Restrooms/diaper change areas are available in 3 locations, on the upper level near Macy's, on the upper level in the rear of the food court and on the lower level near Guess

 

Mall Walking

Walking has quickly become America's most popular form of exercise because it is safe, simple and inexpensive. Almost anyone can walk, regardless of age, lifestyle or physical condition. A regular program of brisk walking is beneficial in preventing or managing health problems.

 

Join your friends and neighbors at Walden Galleria for healthful walking at your own pace in climate controlled comfort.

 

Exercise by walking a measured course before stores open (7am - 10am Sunday through Saturday) and at your convenience. You can increase your fitness in the company of your friends.

 

Events

Having an Event? Please contact the Marketing Department at 716.681.7600 for more information.

 

Walden Galleria allows non-profit groups to request space within the mall to fundraise/promote their organizations. All groups must be certified non-profits/not-for-profits and submit proof of status to Mall Management. Additionally, all groups must be insured according to Walden Galleria’s requirements. Please submit the following documents to be approved to gain community access:

 


For additional details, rules, and regulations, please review the Community Access Application included in the documents provided. Finally, we ask that you please understand that space is limited and is granted on a first come, first serve basis. Contact Marissa Romano at [email protected] with questions/concerns and to confirm availabilty. Submitting paperwork does not ensure your space, it must be confirmed with Management.  

 

Thank you for your interest in Walden Galleria!

Walden Galleria Code of Conduct

Pyramid Management Group

 

Behavior Code

In order to provide an enjoyable shopping environment, and for the safety and convenience of our shoppers, visitors and employees, the following Behavior Code will be in effect at all times for all guests and visitors of the shopping center. Anyone who violates the behavior code may be banned from the property and/or prosecuted to the fullest extent of the law. Mall management has the right to amend the behavior code at any time.
Download our Behavior Code (PDF)

 

Walden Galleria is Open for the Purpose of Shopping

Appropriate behavior is required at all times. Fighting, horseplay, harassment, offensive language, shouting, loud noise, littering, solicitation, or any illegal activities are not allowed on mall property. Mall management has the right to prohibit groups from congregating or walking in a manner that obstructs or hinders shoppers or mall visitors.

 

Safe and Convenient

Shopping Pets are not allowed on the premises except for service animals that aid the physically challenged. Exceptions may be made for pets being taken to pet stores or photography sessions.

 

Please Walk

For your safety and the safety of our customers you may not run, skate or use a skateboard on mall property. You may not ride bicycles on sidewalks or in the interior of the mall.

 

Please Dress Appropriately

To promote the shopping center atmosphere, customers, guests and employees shall be fully clothed. The wearing of apparel which is likely to provoke a disturbance or embroil other groups or the general public in open conflict is prohibited.

 

No Weapons Allowed

The possession of any weapon, unless authorized by local, state, or federal statue, is prohibited.

 

Smoking and Alcohol

Walden Galleria is a smoke free facility. The consumption of alcohol is permitted in licensed premises only.

 

Parking is for Guests and Visitors

The parking area is private property and is intended for the use of mall guests, visitors and employees. Vehicles must be parked in legal designated spaces. Violators are subject to tickets and/or towing. Unauthorized overnight parking is not permitted and is also subject to towing.

 

We Support Education

In accordance with school attendance laws, and in support of education, children of 6 to 16 years of age are not permitted on mall property during school hours, unless accompanied by a parent or legal guardian.

 

Parental Escort Policy

Walden Galleria has instituted a Parental Escort Policy on Fridays and Saturdays between the hours of 4pm and closing. Anyone under the age of 18 visiting Walden Galleria must be accompanied by a parent or guardian 21 years of age or older. One parent or guardian (21 years of age or older) is permitted to supervise up to five teens. Teens must remain within the company of their parent or guardian. Acceptable proof of age is a driver's license, state/provincial non-driver ID, military or college ID, passport or visa. This policy does not apply to the cinemas or stores with exterior entrances.

 

Thank you for your cooperation. Have a pleasant shopping experience!

The vast majority of entrances are ADA accessible with ample parking distributed throughout the site. Thank you for shopping at Walden Galleria.

 

 

Handicap Accessible restrooms can be found here:

Lower Level:
  • Across from P.F. Chang’s & The Melting Pot

Upper Level:
  • Back area of the Food Court
  • Hallway near Macy’s

In addition, please visit our anchor stores for family style and handicap accessible restrooms.

Printable ADA Accessibility Map (PDF)

Mall Information

Hours
Mon-Sat | 10am - 9:30pm
Sunday | 10am - 7pm
Address
One Walden Galleria
Buffalo, NY 14225
Driving Directions
Contact
716.681.7600 | Email Us

Getting Here